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Frequently Asked Questions

1. What is PayScroll™?

2. Is PayScroll™ for me?

3. Is there a demo or site tour I can view?

4. Do I have to sign up to use PayScroll™ to search for salary information?

5. Do I have to sign up to use PayScroll™ to search for current jobs listing?


1. How do I create a user account?

2. I have problems signing up for a user account.

3. I have problems logging onto my account.

4. I have forgotten my username and/or password.

5. I have signed up on PayScroll™ but haven't received the confirmation email. What should I do?


1. How many user profiles can I create with my user account?

2. How do I create my Personal Profile?

3. How do I create my Professional Profile??

4. How do I know that My Professional Profile is complete?

5. How do I create my Skills Profile??

6. How do I edit the information I entered in “Your Profile”??


1. Search for salary information by Job Title and Location?

2. Search for salary information by Job Title and Company?

3. Do I need to sign up for an account to search for salary information?


1. Search for current job listings by Job Title and Location

2. Do I need to sign up for an account to search for current job listings?


1. How do I ask a question?

2. How do I answer a question?

3. How do I edit or delete my answer after submitting it?

4. How will I know when my question is answered?

5. What if my question doesn't receive an answer?

6. How do I rate the answers for a question?

7. How do I report an abuse of question or answer when I see one?


General PayScroll™ Questions

What is PayScroll™?

PayScroll™ provides salary information, displays current job listings, and provides a career community in a QnA format. As a member of the PayScroll™ community, you will have the ability to create and manage a personal and professional profile, and build and manage professional relationships.

Is PayScroll™ for me?

PayScroll™ is for everyone and it is FREE!

You can be:

A to-be graduate or a fresh graduate

  • Scouring the Internet for salary information on jobs in the real world.
  • Preparing to negotiate for that first job.
  • Searching for jobs that pay well in the real world.
  • Searching for that one perfect job to call your first.
  • Network with other peers or experienced professionals in the PayScroll™ community.

OR

An experienced employee

  • Desiring a pay raise from your current employer.
  • Advancing your career with a different employer.
  • Searching for a change of environment in a new city or state.
  • Considering a career change to a different profession or industry.
  • Network with other peers in your current profession or industry in the PayScroll™ community.

Is there a demo or site tour I can view?

Yes. The PayScroll™ Site Tour can be found in the menu at the top of each page.

Do I have to sign up to use PayScroll™ to search for salary information?

Yes. You need to register with PayScroll™ to search for salary information.

Do I have to sign up to use PayScroll™ to search for current jobs listing?

No. You do not need to register with PayScroll™ to search for current job listings.



User Account Questions

How do I create a user account?

You must first register (click here). You aren't done yet... Once you've registered, you will be asked to create a user name and password. A verification email will then be sent to your email address provided. Once you have confirmed your email address by clicking on the link provided in the confirmation email, you can start creating Your Profile.

I have problems signing up for a user account.

If you are still unable to create an account, please email us at Support@PayScroll™.com describing how far into the account creation process you were able to complete as well as the error you received.

I have problems logging onto my account.

Please verify that you are logging in with the correct user name and password. We also recommend clearing your browser's cookies and temporary internet files and then try logging in again.

I have forgotten my username and/or password.

If you have forgotten your user name and/or password, you may retrieve it by clicking on the Forgot user name and/or password link on the login page. You will be asked to enter the email address that we have on file for your account. We will then email your requested information to that email address.

I have signed up on PayScroll™ but haven't received the confirmation email. What should I do?

After you sign up for a new account, a confirmation email will be automatically sent to the email address you provided. Please ensure that the email address you provided is accurate. In the event you don't receive the confirmation mail 10 minutes after signing up, look in the junk mail or spam folders of your email client. Some Internet service providers and corporate email systems might mistakenly filter the PayScroll™ confirmation email as junk mail spam. By adding our email address to your contact list should solve the problem. If not, please inform your Internet service provider or adjust any setting in your email so that email from PayScroll™ will be recognized as legitimate mail and not be mistaken as spam. If you have questions regarding this, send us an email about this issue at Support@PayScroll.com, mentioning user name and the email address you used to sign up.


Your Profile Questions

How many user profiles can I create with my user account?

One user profile can be created with each user account. In each user profile called “Your Profile”, there are 3 separate sub-profiles namely: “Your Personal Profile”, “Your Professional Profile”, and “Your Skills”.

How do I create my Personal Profile?

First, login to your user account and you will be on the Your Personal Profile page. Start entering your information. Your Personal Profile information will be shown when someone clicks on your avatar or user name. You can choose to reveal as much information about yourself or leave any of the fields blank.

Chief-PayScroller Tips:

Name: Fill in an identifier that you would like to appear on Your Personal Profile when displayed. If this is left blank, only your user name will be displayed.

If you want the world to know the VIP you are, then this is your chance to do so.

Website / Blog: Fill in the URL of your personal website or blog.

This is a good way to direct more traffic and make more Ad dollars!

Image: You may choose to upload your photo or your favorite icon as your avatar image. Jpeg, Gif, and Png files are accepted. The default avatar will be shown if nothing is uploaded.

Short Description about Yourself: In about 1 to 5 sentences, you can let the world know more about you. Once again, this is another chance to promote you to expand that career network.

How do I create my Professional Profile?

First, login to your user account and you will be on the Your Profile page. Click on the Professional Profile tab to enter the information. Your Professional Profile information will be confidential and will not be shown to the public. There are 3 separate mini tabs under the “Your Professional Profile” section namely: Current Job, Current Compensation, and Education. The purpose of creating a Professional Profile is to compare your current job with other jobs that you might be interested to pursue.

Chief-PayScroller Tips:

Current Job Tab
Employer Industry: Select the industry which best describes the primary business of your current employer.
Number of Employees in this organization: Fill in the number of full-time employees at your employer (not just your division or subsidiary).

Current Compensation Tab
Annual Salary: Fill in your current annual salary, rounded to the nearest $100. Leave out the dollar signs and commas.
Commission: Fill in the amount you earned in bonus pay over the last year.
Bonus: Fill in the amount you earned in bonus pay over the last year.

How do I know that My Professional Profile is complete?

There are 3 separate mini tabs under the “Your Professional Profile” section namely: Current Job, Current Compensation, and Education. Each of these mini tabs has a “tick” or “X” to indicate if the information in Your Professional Profile is good to go or needs more work.

How do I create my Skills Profile?

First, login to your user account and you will be on the Your Profile page. Click on the Skills Profile tab to enter the information. Your Skills Profile information will be shown when someone clicks on your avatar or user name. Add all your professional skills in Your Skills profile.

Chief-PayScroller Tips:

PayScroll™ has created 3 different skills categories for you to showcase your skills.
1-Technology and Science
2-Business and Marketing
3-Design and Art

In each of the skill categories, there is a skills panel that displays the most commonly used skill. If the professional skills you possess are not on skill panel, you can add them one by one.

In each of the skill, you can indicate how good you are with that skill. By selecting the number of medals, you can show how dangerous you are with that skill. (E.g. if you are a Ruby on Rails Guru, you can proclaim that by selecting 3 medals)

The utilization index (UI) of each skill under each category represents how familiar and how often you utilize this skill in your professional career. Move the slider to the right to show that you use that skill more frequently. The higher the percentage, the more frequent the skill is being utilized.

You can change your expertise level by changing the medal levels and the utilization index levels of the skills you've added. Skills tagging is another feature to showcase your talents and expertise. Remember, Your Skills profile gives you more credibility when answering questions in the QnA section.

How do I edit the information I entered in “Your Profile”?

You may edit the information entered in the personal profile, professional profile, and skills profile section of “Your Profile”.

Editing Personal Profile Information
To edit your personal profile, select your personal profile tab and click on edit profile. Once you are done editing, click the update button.

Editing Professional Profile Information
You can edit the information in your professional profile, click on the relevant tab you would like to edit and when you are done editing, click on the Save button for each of those tabs. There is a Save Job, Save Compensation, and Save Education button for each of the 3 tabs.

Editing Skills Profile Information
You can change your expertise level by selecting the number of medals for the individual skills. By clicking on the appropriate number of medals for each skill, your expertise level will be automatically saved.

You can change the utilization index (UI) of each skill under each category in your skills profile by clicking on the slider to indicate the appropriate usage. Remember to click on the update button when you are done with editing.


Salary Quick Search Questions

PayScroll™ allows you to do a salary quick search from our home page. You may search for salary information of various job positions by either Job Title and Location or Job Title and Company. The more specific you are in your search, the more accurate the search results will be. The search isn't case sensitive. It makes no difference whether you enter upper or lower case letters - e.g. "software engineer" will give you the same results as "Software Engineer".

Search for salary information by Job Title and Location

Step 1 Go to the home page and check that the button indicates Search Salary. Then check that it states Job Title below the Keywords box.

Step 2 In the Job Title box, type in the job title. In the Location box, type in the City followed by comma, then the State for this job.

Step 3 Click the 'Search Salary' button.

Search for salary information by Job Title and Company

Step 1 Go to the home page and check that that the button indicates Search Salary. Then check that it states Company. If not, click on the Company link.

Step 2 In the Company box, type in the company name. In the Job Title box type in the job title.

Step 3 Click the 'Search Salary' button.

Do I need to sign up for an account to search for salary information?

Yes, you need to sign up for an account to utilize this feature.


Job Quick Search Questions

PayScroll™ allows you to do a job quick search from our home page. You may search for Jobs by Job Title and Location. The more specific you are in your search, the more accurate the search results will be. The search isn't case sensitive. It makes no difference whether you enter upper or lower case letters - e.g. "software engineer" will give you the same results as "Software Engineer".

Search for current job listings by Job Title and Location

Step 1 Go to the home page and check that it states Search Jobs below the Keywords box.

Step 2 In the Keywords box, type in the job title. In the Location box, type in the City followed by comma, then the State for this job.

Step 3 Click the 'Search' button.

Do I need to sign up for an account to search for current job listings?

No, you do not need to sign up for an account to utilize this feature.


General PayScroll™ Questions

How do I ask a question?

To ask a question, you need to login to PayScroll™. Once you are logined, you will see a question form. Type your question in the question textbox. You will also need to add tags to your question in order to classify them.

For guidelines on the type of questions that are acceptable, please refer to our community guidelines.

How do I answer a question?

To answer a question, you need to login to PayScroll™. Once you are logined, you can click on the "Answer" link and a textbox will appear for you to enter your answer for that question.

How do I answer a question?

To answer a question, you need to login to PayScroll™. Once you are logined, you can click on the "Answer" link and a textbox will appear for you to enter your answer for that question.

How do I edit or delete my answer after submitting it?

There is no way now to delete or edit your answers after you submitted it. If you think the ability to do so is essential, please send us a feedback.

How will I know when my question is answered?

All answers will be shown on the question page. To see the full question and answers, all you need to do is to click on the question.

Disclaimer: PayScroll™ is a job search engine. All trademarks, service marks, logos, and/or domain names are the property of their respective owners. The web site and its contents are not endorsed, sponsored by or affiliated with any listed employers.

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